Terms and Conditions

Effective Date: January 19, 2025

By using our bulk messaging service through Twilio's shortcode platform ("Service"), you agree to the following terms and conditions. Please read them carefully before using the Service.

1. General Terms

1.1 Service Provider

This messaging service is operated by TrapHouseboyzSoftware ("We," "Us," or "Our") using Twilio's SMS platform.

1.2 Agreement to Terms

By subscribing to or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1.3 Age Restriction

The Service is only available to individuals 18 years of age or older.

1.4 Compliance

You agree to comply with all applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable federal, state, and local laws.

2. Use of Service

2.1 Consent

You must obtain express consent from all recipients before sending messages via our Service. This includes opt-in confirmation for recurring messages.

2.2 Content Restrictions

You may not use the Service to send:

  • Unsolicited messages (spam)
  • Content that is fraudulent, offensive, or violates third-party rights
  • Messages promoting illegal activities, hate speech, or violence

2.3 Message Frequency

Message frequency may vary based on subscription preferences. Standard messaging and data rates may apply.

2.4 Opt-Out

Recipients may opt out of the Service at any time by replying STOP, END, or UNSUBSCRIBE to any message. We will process opt-out requests immediately.

3. User Responsibilities

3.1 Accuracy

You are responsible for ensuring the accuracy and appropriateness of the content you send.

3.2 Liability

You accept full liability for the consequences of using the Service, including legal actions arising from non-compliance.

3.3 Prohibited Use

Misuse of the Service, including spamming, phishing, or distributing harmful content, may result in immediate termination of access.

4. Service Limitations

4.1 Delivery Guarantee

While we strive for high delivery rates, we cannot guarantee that all messages will be delivered or received.

4.2 Downtime

We are not liable for delays, interruptions, or failures due to technical issues or maintenance.

5. Privacy and Data Security

5.1 Data Usage

We collect and use personal data in accordance with our Privacy Policy.

5.2 Confidentiality

We will not sell or share your contact lists or message data with third parties, except as required by law or as necessary to provide the Service.

5.3 Data Protection

You are responsible for ensuring that your use of the Service complies with applicable data protection laws.

6. Fees and Payment

6.1 Charges

You agree to pay all fees associated with the Service as outlined in your subscription plan.

6.2 Refunds

Fees are non-refundable except as required by law.

7. Termination

7.1 Termination by You

You may cancel the Service at any time by notifying us in writing.

7.2 Termination by Us

We reserve the right to terminate your access to the Service for violation of these Terms or at our discretion with reasonable notice.

8. Indemnity

You agree to indemnify and hold harmless TrapHouseboyzSoftware, its affiliates, and service providers from any claims, losses, or damages arising from your use of the Service.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated via email or SMS and will become effective upon posting.

10. Contact Information

For questions or concerns about these Terms, please contact us at:

These Terms and Conditions ensure compliance with applicable laws and regulations including TCPA, GDPR, and other relevant legislation.