Privacy Policy

Effective Date: January 19, 2025

TrapHouseboyzSoftware ("We," "Us," or "Our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, share, and protect personal information related to our bulk messaging services ("Service").

1. Information We Collect

1.1 Personal Information

  • Name
  • Phone number
  • Email address
  • Communication preferences

1.2 Usage Data

  • Message history (e.g., sent/received messages, timestamps)
  • Device information (e.g., IP address, browser type)

1.3 Consent Data

  • Records of user opt-in/opt-out preferences
  • Proof of consent for communications

2. How We Use Your Information

2.1 Service Delivery

  • Sending SMS messages to recipients based on their preferences
  • Ensuring messages comply with applicable laws and regulations

2.2 Customer Support

Responding to inquiries and providing assistance.

2.3 Analytics and Improvement

Monitoring and analyzing usage trends to enhance our Service.

2.4 Legal Compliance

Complying with laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Service Providers

Third-party vendors like Twilio for SMS delivery.

3.2 Legal Authorities

When required by law or to protect our legal rights.

3.3 Business Transfers

In case of mergers, acquisitions, or sale of assets, your information may be transferred to the new owner.

4. Your Privacy Rights

4.1 Opt-Out

You may opt out of receiving messages at any time by replying STOP, END, or UNSUBSCRIBE.

4.2 Access and Update

You have the right to access and update your personal information.

4.3 Data Deletion

You may request deletion of your personal data, subject to legal or contractual retention requirements.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our Service may include integrations with third-party platforms like Twilio. We are not responsible for their privacy practices, and you should review their policies separately.

8. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

This Privacy Policy ensures compliance with laws like the GDPR, CCPA, and TCPA as applicable.